Privacy Policy

PRIVACY POLICY

OVERVIEW

REVOL GROUP LLC, a limited liability company, operates the MATRÉVOL brand, the website matrevol.com, and the related online store.

Throughout this Privacy Policy, the terms “MATRÉVOL,” “we,” “us,” and “our” refer to REVOL GROUP LLC, operating under the MATRÉVOL brand.

This Privacy Policy describes how we collect, use, disclose, store, and otherwise process your personal information when you visit or use matrevol.com, purchase products from us, communicate with us, or otherwise interact with our products, website, and related services (collectively, the “Services”).

Our ecommerce store is powered by Shopify, which provides technology and services that enable us to operate the Store.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will control with respect to that personal information.

Please read this Privacy Policy carefully.

By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another identifiable individual.

Personal information generally does not include information that has been anonymized or de-identified so that it can no longer reasonably be linked to an identifiable individual.

Depending on how you interact with us, the Services you use, the products you purchase, your location, and applicable law, we may collect or process the following categories of personal information:

Contact Information

Including:

  • name;

  • billing address;

  • shipping address;

  • email address;

  • telephone number; and

  • other contact details you provide to us.

Order and Transaction Information

Including:

  • products you view;

  • products added to your cart;

  • products you purchase;

  • products you return or exchange;

  • order history;

  • order status;

  • shipping information;

  • vehicle information you provide for customized products;

  • customization selections;

  • transaction details; and

  • communications relating to your order.

Payment and Financial Information

Depending on your chosen payment method, payment processors may collect information such as:

  • payment card information;

  • billing information;

  • payment method;

  • transaction amount;

  • payment authorization information; and

  • payment confirmation.

Payment information is generally processed by Shopify, Shopify Payments, PayPal, or other payment providers rather than directly stored by us in full.

Account Information

If you create an account, we may process information including:

  • username or email;

  • encrypted account credentials;

  • account preferences;

  • saved addresses;

  • order history; and

  • account settings.

Communications With Us

We collect information you provide when you communicate with us, including through:

  • email;

  • customer support enquiries;

  • contact forms;

  • social media;

  • product questions;

  • order enquiries;

  • returns or warranty enquiries; and

  • other communications.

Device and Technical Information

We and our service providers may automatically collect information including:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • network information;

  • cookie identifiers;

  • device identifiers;

  • approximate location derived from IP address; and

  • other technical information.

Usage Information

We may collect information regarding your interaction with our Services, including:

  • pages viewed;

  • products viewed;

  • search activity;

  • items placed in your cart;

  • referring websites;

  • interactions with advertisements;

  • time spent on pages;

  • navigation activity; and

  • other information concerning how you interact with the Store.

Marketing and Advertising Information

Depending on your consent, settings, and applicable law, we may process information concerning:

  • marketing preferences;

  • email subscriptions;

  • interactions with promotional messages;

  • advertising identifiers;

  • interactions with advertisements; and

  • activity used to measure or personalize advertising.

2. SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

Directly From You

For example, when you:

  • place an order;

  • create an account;

  • contact customer support;

  • subscribe to marketing;

  • complete a form;

  • submit product or vehicle information;

  • participate in a promotion;

  • provide a review; or

  • otherwise communicate with us.

Automatically Through the Services

We and our service providers may collect certain information automatically when you browse or interact with the Store through technologies such as:

  • cookies;

  • pixels;

  • tags;

  • software development kits;

  • analytics tools; and

  • similar technologies.

From Shopify and Other Service Providers

We may receive information from Shopify and other businesses that provide services on our behalf, including providers of:

  • ecommerce hosting;

  • payment processing;

  • fraud prevention;

  • shipping;

  • order fulfillment;

  • analytics;

  • customer service;

  • email communications; and

  • advertising.

From Business and Marketing Partners

We may receive personal information from advertising networks, analytics providers, social media platforms, business partners, or other third parties where permitted by law.

3. HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us and applicable law, we may use personal information for the following purposes.

Providing and Fulfilling the Services

We use personal information to:

  • process and fulfill orders;

  • process payments;

  • verify transactions;

  • arrange shipping;

  • provide order updates;

  • process returns, exchanges, refunds, and warranty claims;

  • provide customized products;

  • maintain customer accounts;

  • remember preferences;

  • provide customer support; and

  • otherwise perform our contractual obligations to you.

Personalizing and Improving the Store

We may use information to:

  • improve our products and Services;

  • understand how customers use our Store;

  • improve website navigation;

  • recommend relevant products;

  • improve our product offerings;

  • troubleshoot technical issues; and

  • provide a more personalized shopping experience.

Marketing and Advertising

Subject to applicable law and your choices, we may use personal information to:

  • send marketing emails;

  • send promotional communications;

  • advertise MATRÉVOL products;

  • measure advertising effectiveness;

  • understand customer engagement;

  • create or identify audiences for advertising;

  • display advertisements that may be more relevant to your interests; and

  • conduct marketing analytics.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in those messages.

Security and Fraud Prevention

We may process personal information to:

  • authenticate transactions;

  • detect fraudulent activity;

  • prevent misuse of the Services;

  • protect customer accounts;

  • investigate suspicious transactions;

  • maintain website and payment security;

  • protect our rights and property; and

  • protect our customers and other individuals.

Communicating With You

We may use personal information to:

  • respond to enquiries;

  • provide customer service;

  • communicate regarding your orders;

  • provide shipping updates;

  • resolve disputes;

  • respond to returns or warranty requests; and

  • maintain our business relationship with you.

Legal and Compliance Purposes

We may process information where reasonably necessary to:

  • comply with applicable law;

  • comply with tax and accounting obligations;

  • respond to valid legal requests;

  • respond to court orders or government authorities;

  • establish or defend legal claims;

  • investigate potential violations of our policies;

  • enforce our agreements; and

  • protect our legal rights.

4. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies and similar technologies to operate and improve the Services.

These technologies may be used to:

  • remember your preferences;

  • keep items in your cart;

  • enable checkout functionality;

  • maintain website security;

  • understand website performance;

  • analyze traffic;

  • measure advertising;

  • personalize content; and

  • provide advertising.

Some cookies are necessary for the Store to function properly, while others may relate to analytics, personalization, or advertising.

Depending on where you are located, you may be provided with a cookie banner or privacy controls through which you can accept, reject, or manage certain categories of cookies.

You may also be able to control cookies through your browser settings.

Disabling certain cookies may affect the functionality or availability of portions of the Services.

5. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.

Shopify

Our Store is hosted and powered by Shopify.

Shopify processes certain personal information to provide ecommerce infrastructure, checkout, security, analytics, payment-related functionality, and other Shopify services.

Service Providers

We may disclose personal information to service providers that perform services for us, including providers of:

  • payment processing;

  • shipping and logistics;

  • manufacturing and fulfillment;

  • cloud hosting;

  • website functionality;

  • information technology;

  • customer support;

  • fraud prevention;

  • data analytics;

  • email communications; and

  • professional services.

These businesses may process personal information as necessary to perform services on our behalf.

Payment Providers

Depending on how you pay, information may be processed by payment providers such as Shopify Payments, PayPal, card networks, banks, or other payment service providers.

Their handling of personal information may also be governed by their own privacy policies.

Shipping and Fulfillment Providers

Where necessary to deliver an order, we may disclose information such as your:

  • name;

  • shipping address;

  • telephone number;

  • email address;

  • order details; and

  • delivery information

to manufacturers, warehouses, couriers, postal services, freight providers, or other logistics providers involved in fulfilling your order.

Advertising, Marketing and Analytics Providers

Subject to applicable law and your privacy choices, we may disclose or make certain information available to advertising, social media, analytics, or marketing providers.

Depending on the technologies used and the jurisdiction in which you reside, certain disclosures for personalized or cross-context advertising may be legally characterized as “sharing,” “targeted advertising,” or in some jurisdictions a “sale” of personal information, even where no money is exchanged for the information.

Where applicable law provides you with the right to opt out of such processing, we will provide or recognize applicable privacy controls as required by law.

When You Direct Us to Disclose Information

We may disclose personal information when you request, direct, authorize, or consent to a disclosure.

For example, this may occur when you use:

  • social media integrations;

  • external payment services;

  • third-party login functionality; or

  • another third-party service connected to the Store.

Corporate Transactions

We may disclose or transfer personal information in connection with an actual or proposed:

  • merger;

  • acquisition;

  • financing;

  • restructuring;

  • sale of assets;

  • sale of the MATRÉVOL business;

  • insolvency;

  • bankruptcy; or

  • other corporate transaction.

Legal Reasons

We may disclose information where reasonably necessary to:

  • comply with applicable law;

  • respond to a subpoena, court order, or lawful government request;

  • protect our legal rights;

  • investigate fraud or security issues;

  • enforce our agreements; or

  • protect our customers or others.

6. RELATIONSHIP WITH SHOPIFY

The MATRÉVOL Store is powered by Shopify.

Shopify collects and processes personal information relating to your access to and use of our Store in order to provide Shopify services to us and to you.

Information you submit through the Store may therefore be transmitted to and processed by Shopify and other service providers, potentially in countries other than the country in which you reside.

Shopify may also provide enhanced services that use information concerning your interactions with our Store, Shopify, and other Shopify merchants.

Depending on the Shopify services enabled, Shopify may use such information to provide functionality including personalized shopping experiences, analytics, fraud prevention, and advertising-related services.

In certain circumstances, Shopify processes information at our direction as our service provider or processor.

In other circumstances, particularly where Shopify uses information to provide its own consumer or enhanced services, Shopify may determine independently how certain information is processed.

For more information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/consumers

You may also access Shopify's privacy controls through:

https://privacy.shopify.com/

7. TARGETED ADVERTISING AND DATA-SHARING CHOICES

Depending on your location and our use of advertising technologies, applicable privacy law may give you the right to opt out of:

  • targeted advertising;

  • cross-context behavioral advertising;

  • certain sharing of personal information; or

  • processing that applicable law defines as a sale of personal information.

Where these rights apply, you may exercise them through the privacy controls made available on our Store or by contacting us.

We may also recognize legally required browser-based preference signals, such as the Global Privacy Control (GPC), where required by applicable law and supported by our Store configuration.

Your choices may apply only to the browser or device from which the preference is submitted unless otherwise required by law.

8. THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to websites, social media platforms, payment services, or other online services operated by third parties.

We do not control the privacy or security practices of third-party websites or services.

If you follow a link to another website or platform, we recommend reviewing that third party's privacy policy and terms before providing personal information.

Information you choose to make publicly available through social media or other public or semi-public platforms may be visible to other people.

Our inclusion of a third-party link does not, by itself, constitute an endorsement of the third party's privacy practices.

9. CHILDREN'S PRIVACY

The Services are not directed to children.

We do not knowingly collect personal information directly from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us improperly, please contact us using the information provided below.

Where required by law, we will take reasonable steps to delete such information.

We do not knowingly sell or share for targeted advertising personal information belonging to individuals under the age at which such processing is prohibited by applicable law.

10. SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, information system, or method of storage can be guaranteed to be completely secure.

You should therefore exercise care when transmitting sensitive information electronically.

Please do not send sensitive payment information, passwords, or other confidential information to us through unsecured communication channels such as ordinary email unless necessary.

11. RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained depends on factors including:

  • the nature of the information;

  • whether you maintain an account with us;

  • our ongoing relationship with you;

  • the need to fulfill or support an order;

  • warranty or customer-service requirements;

  • fraud-prevention needs;

  • accounting and tax obligations;

  • legal obligations;

  • dispute resolution;

  • enforcement of agreements; and

  • applicable limitation periods.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our operational requirements.

12. YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the following rights concerning your personal information.

These rights are not absolute and may apply only in certain circumstances.

Right to Access or Know

You may have the right to request information about personal information we collect, use, or disclose about you.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format.

Right to Opt Out

Depending on your location, you may have the right to opt out of certain:

  • targeted advertising;

  • sales of personal information;

  • sharing of personal information; or

  • profiling activities.

Right to Restrict or Object to Processing

Where applicable, you may have the right to object to or request restriction of certain processing of your personal information.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent, subject to applicable law.

Withdrawal of consent does not affect the lawfulness of processing conducted before consent was withdrawn.

Right to Appeal

Residents of certain jurisdictions may have the right to appeal a decision we make concerning a privacy request.

Marketing Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in those emails.

Even if you unsubscribe from marketing, we may continue sending transactional or administrative messages concerning:

  • orders;

  • payments;

  • shipping;

  • your account;

  • returns;

  • security;

  • product-related communications; and

  • other non-promotional matters.

13. EXERCISING YOUR PRIVACY RIGHTS

Where applicable, you may submit a privacy request by contacting us at:

support@matrevol.com

We may need to verify your identity before processing certain requests.

Verification measures will depend on the nature of the request and applicable legal requirements.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf.

We may require evidence that the agent has authority to act for you and may also request direct verification from you.

We will respond to valid requests within the time required by applicable law.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

14. INTERNATIONAL DATA TRANSFERS

MATRÉVOL operates internationally, and our service providers may process information in multiple countries.

As a result, your personal information may be transferred to, stored in, or processed outside the country in which you reside.

Privacy and data-protection laws in those countries may differ from those applicable in your jurisdiction.

Where applicable law requires safeguards for international transfers, we and our service providers may rely on legally recognized transfer mechanisms.

For transfers of personal information from the European Economic Area (“EEA”), United Kingdom, or other jurisdictions requiring appropriate transfer safeguards, such mechanisms may include:

  • adequacy decisions;

  • the European Commission's Standard Contractual Clauses;

  • the United Kingdom's applicable international data-transfer mechanisms; or

  • other legally recognized safeguards.

15. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM USERS

If you reside in the EEA or United Kingdom, applicable data-protection law may provide you with additional rights regarding your personal information.

Where REVOL GROUP LLC determines the purposes and means by which your personal information is processed, REVOL GROUP LLC may act as the data controller for that processing.

Depending on the circumstances, our legal bases for processing personal information may include:

  • performance of a contract with you;

  • compliance with legal obligations;

  • our legitimate interests or those of a third party;

  • your consent; or

  • another legal basis permitted by applicable law.

You may have rights including access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

You may also have the right to lodge a complaint with the data-protection authority responsible for your place of residence.

16. UNITED STATES PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the state and whether the relevant law applies to our business, these may include rights to:

  • know or access personal information;

  • correct inaccurate personal information;

  • delete personal information;

  • obtain a portable copy of personal information;

  • opt out of targeted advertising;

  • opt out of certain sales or sharing of personal information;

  • opt out of certain profiling; and

  • appeal certain decisions concerning privacy requests.

The availability and scope of these rights depends on applicable law and the circumstances of the processing.

Where required, we will honor valid privacy requests and applicable opt-out preference signals.

17. COMPLAINTS

If you have a complaint or concern about how we process your personal information, please contact us first at:

support@matrevol.com

We will make reasonable efforts to review and respond to your concern.

Depending on where you live, you may also have the right to lodge a complaint with your local privacy or data-protection authority or appeal a decision concerning a privacy request.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to:

  • our business;

  • our privacy practices;

  • our technology;

  • our service providers;

  • Shopify functionality;

  • legal requirements; or

  • regulatory requirements.

When we update this Privacy Policy, we will post the revised version on this website and update the “Last updated” date.

Where required by applicable law, we may provide additional notice of material changes.

19. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

REVOL GROUP LLC
Operating under the brand MATRÉVOL
Wyoming limited liability company

Website: https://matrevol.com
Email: support@matrevol.com
Business mailing address: 30 N GOULD ST 24638 SHERIDAN, WY 82801

Last updated: September 2026

MATRÉVOL is a brand operated by REVOL GROUP LLC, a Wyoming limited liability company.

© 2026 REVOL GROUP LLC. All rights reserved.